Ratings & Reviews

Overall Rating

5
(20 reviews)
95% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Theodore F. - |Recommended: YesThis is a great apartment and staff by UPenn — The entire staff, Steve, Gary, Tiffany thanks for my neurotic calls you took on our way into Philly on her time off , Erica, Tim and everyone else I forgot, the apartment is lovely I wish my first college apartment was this nice way back then. Place was spic and span and any issue we had moving in my son was solved within hours, even on the weekend. That mean so much to a mom, 1100 miles away My visit a month later I was greeted with open arms and I am so grateful for all of you. My window was stuck you were there to fix it in less than an hour, you each helped my hubby who has difficulty himself with disabilities. I kept hearing don't be silly, I will carry that . The electric sockets were fixed with a smile who knew about a GFI , the Manager Richard was there to check on us after move-in with bright and smiling Tiffany and even a month later when we realized the dryer duct was goofy, there was Tim and his buddy right up to fix it. Can't wait to see the rennovations when I return, to the halls and yes, Richard, I can't wait for the wall tiles in the elevator. Your vision, your staff, everyone is so nice I kept thinking, is this really Philly Safe. Clean. Perfect.
response from property -Hello Theodore, Thank you for taking the time to write such a positive review of our community and staff. We take pride in everything we do as a team, and we are always a phone call or email away if you need anything please let us know if there is anything we can do to enhance your living experience at Carriage House Apartments. Many Thanks Michael Brown-McKenna Property Manager
submitted by Tess H. - |Recommended: YesGreat place to call home — I've loved my experience living here. The building is clean and the appliances are modern. It's in a great location if you're a college student.
response from property -Thank you for this 5 star review, We're so pleased that you're enjoying your stay with us here at Carriage House Apartments. If we can do anything to make your living experience even better, please don't hesitate to reach out to us here in the Leasing Office.
submitted by Dylan H. - |Recommended: YesGood location and good for price — The place is reasonably priced and has decent amenities. The courtyard with seating and BBQ grills is a nice feature. It's safe because there is someone seated at the entrance most times. Street parking is not always easy but since I do not have a car at the apartment, it isn't a problem and there is a spot for drop off. The apartment is large enough and there is an option to rent bedroom furniture and the rental price is decent. The common areas came furnished which is another good feature. There are two main issues though. One is there has been a recurring leak in our apartment that maintenance said can never be fixed completely so we have had to call multiple times without resolution. The other issue is the website for payment. It is often unresponsive so that payments cannot be made and the only solution is to keep logging on and trying again and hope that it eventually works. Overall we've had a positive experience and plan to rent again next year.
response from property -Thank you for this review, We're so pleased that you're enjoying your stay with us here at Carriage House Apartments. If we can do anything to make your living experience even better, please don't hesitate to reach out to us here in the Leasing Office. Our goal is 100% customer satisfaction all the time.
submitted by Tiffany A. - |Recommended: YesI Love Living at Carriage House — I enjoy Living at Carriage House..I enjoy my peace. Great building. Great office staff maintenance workers..
response from property -Hello and thank you for your amazing review. Our goal here in the Leasing and Management Office is customer service 100% all the time! Here at Carriage House Apartments we pride ourselves on our residents always. Many Thanks, The Carriage House Team
submitted by Yang X. - |Recommended: YesOverall is good — Overall is good
response from property -Hello Yang, Thanks for taking the time to leave us a 5 star rating! We always appreciate any feedback we can get from our residents so we can continue to provide them with the exceptional service they deserve. Please feel free to call us at (215) 386-3177 or stop by our leasing office. We love to hear from our residents! Many Thanks, Michael Brown-McKenna Property Manager
submitted by Joseph Z. - |Recommended: YesCarriage House Apartments — I know this place has had bad reviews in the past, but it’s quite good recently. I think they have restructured their management. I’ve had no issues with the apartment or the people. Maintenance has made sure any issues I’ve had have been resolved in a timely manner... much better than other places I’ve lived in philly. I think the place is great. Reasonable pricing for what you get. Free internet is a plus as well It’s quite quick
response from property -Joseph - Thank you so much for taking the time out and expressing your thoughts about our community here at Carriage House. Here in the leasing and management office it is our dedication to make sure every resident including yourself has an amazing experience when living here. If there is anything you need our door is always open! Many Thanks, The Carriage House Team
submitted by Hannah B. - |Recommended: YesRoom is great, hallways could use some work — I love my room and the convenience of the location
submitted by Lu G. - |Recommended: YesConvenient and safe — cost- efficient
submitted by Chicheng H. - |Recommended: YesNice and Clean — The price is reasonable, and the room space is large enough.
submitted by Shengchun H. - |Recommended: YesVery Good — Convenient community for students of penn and Drexel. Will recommend it
response from property -Thank you for your 5 Star Review. Our goal here in the Leasing and Management Office is customer service 100% all the time! Many Thanks, The Carriage House Team
submitted by Nikkia H. - |Recommended: YesNo place like home.... — My little corner of heaven after working a highly stressful and sometimes challenging work week once I walk through the double doors and stroll pass the courtyard - I think to myself I made it and can literally put any stress from that day behind me.
response from property -Nikkia, We are so GLAD to Welcome You HOME everyday! We are excited to have you and call you a resident! Many Thanks, Michael Brown-McKenna Property Manager Carriage House
submitted by Althea O. - |Recommended: YesGood place to live — Like the environment nice environment.
submitted by Qiang Y. - |Recommended: YesGreat place to live — This place is fantastic Beautiful environment, nice staff and safe apartment
submitted by Akeen P. - |Recommended: YesGreat Place, Great Staff — You get what you pay for. This is an ideal location for a Drexel student or a UPenn Student. If you want to live in a luxurious place, you can go elsewhere and the price will be drastically higher. The staff here is warm and welcoming, Josh is the GOAT and deserves a nice little bonus. Gary is a cool dude. The property manager has changed like 15 times since I moved in BUT every single one of them have been nice, courteous, and helpful. So, I don't know why the turnover rate is high. The maintenance team is not only friendly, but they fix your problems in a reasonable time-frame. I never had an emergency maintenance situation but I'm sure they handle those with the utmost quickness. I know that some people make comments about the walls being thin and hearing people. I could hear some things but it wasn't too annoying. Good place to live.
response from property -Thank you for your 5 Star Review. Our goal here in the Leasing and Management Office is customer service 100% all the time! Many Thanks, The Carriage House Team
submitted by Shashank G. - |Recommended: YesGreat Place to Live — Don't think twice before moving here

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Carriage House", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Carriage House", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose