Ratings & Reviews

Overall Rating

5
(32 reviews)
90.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Victoria S. - |Recommended: YesAmazing — Its great, floor plans are great, wifi isnt the best
response from property -Hello Victoria, Thank you for an amazing 5 STAR Review, we appreciate you as our resident and look forward to having you as our resident while you live with us at Carriage House Apartments. We are so thrilled that you love your floor plan and apartment. With everyone working from home and having classes from home our WIFI has been a little off and we have noticed that as well. I am working with our WIFI service to have this resolved and to hopefully speed up somethings while you are at home in your apartment surfing, studying, or working from home. Our door here at the leasing office is always open for any feed back you may have for us. Many Thanks, Michael Brown-McKenna Property Manager Carriage House Apartments
submitted by Danzhen Z. - |Recommended: YesGood — high performance cost ratio
response from property -Danzhen, Thank you so much for your 4 star review. We appreciate when our residents are pleased with our community. Please let us know if there is anything else that you love about our community here at Carriage House. Always feel free to stop by the leasing office and let us know how we can continue or improve anytime. Many Thanks, Michael Brown-McKenna Property Manager
submitted by Ben M. - |Recommended: YesPretty nice for the price — The property is pretty nice. The common areas are well kept and there's really nothing sketchy about the place. I only wish the trash was taken care of more frequently and that the inside of the residential buildings were a little nicer.
response from property -Hello Ben, Thank you for your 4 Star Review for Carriage House Apartments, we appreciate it very much. We are so grateful that you think the community is very nice and things are well kept throughout the community. We continue to up hold our standards here as a team daily. We have posted flyers for trash around and in the trash chute rooms and have sent out memos to all residents as well as posted trash chute information on our newsletters in regards to the standard we have set for our residents. We have somethings coming through the pipeline this upcoming year as far as maintaining common areas through out the community so definitely keep an eye out for that. If there is anything that we can address better as a team please feel free to let us know in the leasing office, our door is always open to any of our residents. Many Thanks, Michael Brown-McKenna Property Manager Carriage House Apartments
submitted by Selena M. - |Recommended: YesCool — Cool
response from property -Selena, Thank you so much for your 5 star review. We appreciate when our residents are pleased with our community. Please let us know if there is anything else that you love about our community here at Carriage House. Always feel free to stop by the leasing office and let us know how we can continue or improve anytime. Many Thanks, Michael Brown-McKenna Property Manager
submitted by Natalie D. - |Recommended: YesThe property is nice and allows safe living near college campus. — The apartments are small but have the required utilities, and the building has an old look to it since its a converted building. The maintenance staff respond quickly and the main office answer emails in a timely fashion.
response from property -Hello Natalie, Thank you for your 4 star review, and welcome to the community of Carriage House Apartments. We appreciate that you are a resident of ours and that you think the staff here at Carriage House Apartments is on top of yours needs. We will continue to answer your requests along with all other residents requests timely. If there is anything you ever need the office door is always open. Many Thanks, Michael Brown-McKenna Property Manager
submitted by Shawntane M. - |Recommended: YesGreat job as a team — Very quiet. I was surprised how quiet it was even at night in the courtyard. The staff is very helpful and friendly. I appreciate the regular security guards, always pleasant. I feel safe, and appreciate the effort to keep the courtyard and grounds nice. Good job
response from property -Hello Shawntane, Thank you so much for your 5 Star review. We appreciate that you love our amazing courtyard and we are grateful to call you our resident. Our staff will continue to keep up the efforts of the community. If there is anything you need our office door is always open. Thank you again! Many Thanks, Michael Brown-McKenna Property Manager
submitted by Samantha M. - |Recommended: YesGreat — Amazing staff and amenities for a great price especially compared to other apartment buildings in the area
response from property -Hello Samantha! Thank you for taking the time to leave us a review and a 5-star rating! We are thrilled to know that you recommend living here to other future residents! We are glad your enjoying your experience here and are delighted to have you apart of our community. We are looking forward to continuing to have you as a valued resident. Please reach out to us if you need anything moving forward. Thanks again! - The Carriage House Team
submitted by Madison P. - |Recommended: YesLove — best apartment complex ever
response from property -Madison, Thank you so much for your 5 star review. We appreciate when our residents are pleased with our community. Thank you for being a resident with us, we will miss you here at Carriage House Apartments. Many Thanks, Michael Brown-McKenna Property Manager
submitted by Cherita B. - |Recommended: YesGreat enviorment — Great place of home to call your home.
response from property -Cherita, Thank you so much for your 5 star review. We appreciate when our residents are pleased with our community. Please let us know if there is anything else that you love about our community here at Carriage House. Always feel free to stop by the leasing office and let us know how we can continue or improve anytime. Many Thanks, The Carriage House Team
submitted by Kamri H. - |Recommended: NoReview — No comment.
response from property -Hello Kamri, Thank you for taking the time to leave us a 3 star review. We appreciate you as a resident and we would love to see you even more satisfied while being a resident with us at Carriage House Apartments. Please let us know how we can improve as a community and as a team here at Carriage House. There is a lot of new things coming through the pipeline in the next couple months and we would love for your feedback. Stop by the office when you have time to discuss, the door is always open in our office. Many Thanks, Michael Brown-McKenna Property Manager
submitted by Theodore F. - |Recommended: YesThis is a great apartment and staff by UPenn — The entire staff, Steve, Gary, Tiffany thanks for my neurotic calls you took on our way into Philly on her time off , Erica, Tim and everyone else I forgot, the apartment is lovely I wish my first college apartment was this nice way back then. Place was spic and span and any issue we had moving in my son was solved within hours, even on the weekend. That mean so much to a mom, 1100 miles away My visit a month later I was greeted with open arms and I am so grateful for all of you. My window was stuck you were there to fix it in less than an hour, you each helped my hubby who has difficulty himself with disabilities. I kept hearing don't be silly, I will carry that . The electric sockets were fixed with a smile who knew about a GFI , the Manager Richard was there to check on us after move-in with bright and smiling Tiffany and even a month later when we realized the dryer duct was goofy, there was Tim and his buddy right up to fix it. Can't wait to see the rennovations when I return, to the halls and yes, Richard, I can't wait for the wall tiles in the elevator. Your vision, your staff, everyone is so nice I kept thinking, is this really Philly Safe. Clean. Perfect.
response from property -Hello Theodore, Thank you for taking the time to write such a positive review of our community and staff. We take pride in everything we do as a team, and we are always a phone call or email away if you need anything please let us know if there is anything we can do to enhance your living experience at Carriage House Apartments. Many Thanks Michael Brown-McKenna Property Manager
submitted by Tess H. - |Recommended: YesGreat place to call home — I've loved my experience living here. The building is clean and the appliances are modern. It's in a great location if you're a college student.
response from property -Thank you for this 5 star review, We're so pleased that you're enjoying your stay with us here at Carriage House Apartments. If we can do anything to make your living experience even better, please don't hesitate to reach out to us here in the Leasing Office.
submitted by Dylan H. - |Recommended: YesGood location and good for price — The place is reasonably priced and has decent amenities. The courtyard with seating and BBQ grills is a nice feature. It's safe because there is someone seated at the entrance most times. Street parking is not always easy but since I do not have a car at the apartment, it isn't a problem and there is a spot for drop off. The apartment is large enough and there is an option to rent bedroom furniture and the rental price is decent. The common areas came furnished which is another good feature. There are two main issues though. One is there has been a recurring leak in our apartment that maintenance said can never be fixed completely so we have had to call multiple times without resolution. The other issue is the website for payment. It is often unresponsive so that payments cannot be made and the only solution is to keep logging on and trying again and hope that it eventually works. Overall we've had a positive experience and plan to rent again next year.
response from property -Thank you for this review, We're so pleased that you're enjoying your stay with us here at Carriage House Apartments. If we can do anything to make your living experience even better, please don't hesitate to reach out to us here in the Leasing Office. Our goal is 100% customer satisfaction all the time.
submitted by Tiffany A. - |Recommended: YesI Love Living at Carriage House — I enjoy Living at Carriage House..I enjoy my peace. Great building. Great office staff maintenance workers..
response from property -Hello and thank you for your amazing review. Our goal here in the Leasing and Management Office is customer service 100% all the time! Here at Carriage House Apartments we pride ourselves on our residents always. Many Thanks, The Carriage House Team
submitted by Yang X. - |Recommended: YesOverall is good — Overall is good
response from property -Hello Yang, Thanks for taking the time to leave us a 5 star rating! We always appreciate any feedback we can get from our residents so we can continue to provide them with the exceptional service they deserve. Please feel free to call us at (215) 386-3177 or stop by our leasing office. We love to hear from our residents! Many Thanks, Michael Brown-McKenna Property Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Carriage House", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Carriage House", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose